Checked Off Plus is billed annually — there is no monthly option.
14-day refund window
You can request a full refund within 14 days of any charge — this covers your first purchase and every annual renewal after it, not just the initial signup.
How to request a refund
Not sure where you were charged? Try these in order — each one will tell you if you're in the right place.
- In the app. Open Checked Off, go to the Account screen, and tap Refund. This works if you're within 14 days of your last charge.
- Through Paddle. If you don't want to open the app, go directly to Paddle and use their self-serve refund process.
- Through your app store. If Paddle doesn't show a refund available, or doesn't recognize your account, you likely bought through an app store instead. Request your refund there — Google Play's own refund process, or Apple's, for the App Store.
What happens after a refund
Your account returns to the Free plan. If you had more than 5 active projects, you'll be asked to choose which 5 stay active — this is the first thing you'll need to do before using the app again. Nothing is deleted. You'll be limited to five active projects until you're back on the paid plan.